Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: January 1, 2025
Nations Reliable Lending ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (nations-reliable-lending.com), use our services, or communicate with us.
1. Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Full name, email address, phone number, and mailing address
- Social Security Number (for loan applications)
- Date of birth and government-issued identification
- Employment and income information
- Credit history and financial account information
- Property information related to mortgage applications
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring URLs and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate mortgage and loan applications
- Communicate with you regarding your application, account, or inquiries
- Provide customer support and respond to your requests
- Comply with federal and state lending regulations
- Improve our website, services, and customer experience
- Send you relevant updates, with your consent, including via SMS/text messages
- Prevent fraud and ensure the security of our systems
SMS/Text Messaging Policy
By providing your phone number and opting in, you consent to receive SMS/text messages from Nations Reliable Lending related to your inquiry, application status, and relevant lending information.
- Message frequency: Message frequency varies based on your interaction with us
- Message and data rates: Standard message and data rates may apply depending on your carrier and plan
- Opt-out: Reply STOP to any message to unsubscribe from SMS communications at any time
- Help: Reply HELP to any message for assistance or contact us at mewael@nations-reliable-lending.com
- No mobile information sharing: We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes. Mobile information will not be sold, rented, or distributed to third parties or affiliates for promotional purposes
- Carriers supported: Compatible with major US carriers. T-Mobile is not liable for delayed or undelivered messages
3. Information Sharing and Disclosure
We may share your personal information with:
- Service providers: Third-party companies that help us process loans, verify information, and provide services
- Regulatory bodies: Federal and state agencies as required by lending regulations
- Credit bureaus: For credit reporting and verification purposes
- Legal requirements: When required by law, subpoena, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications (including SMS — reply STOP)
- Request a copy of the information we hold about you
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at mewael@nations-reliable-lending.com.
6. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Nations Reliable Lending
Mewael Mewael
Email: mewael@nations-reliable-lending.com
Website: nations-reliable-lending.com
Texas, United States
